Privacy Policy

1. Who We Are

TradeRankUS (SaaSify Labs) operates the website at https://traderankus.com. We provide digital marketing services — including local SEO, Google Business Profile management, paid advertising, AI receptionist, and related services — to trade businesses across the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or engage with our services.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — name, business name, email address, phone number, and any other details you submit through our contact forms, audit request forms, or call-back requests.
• Usage data — pages visited, time spent on site, browser type, referring URLs, and device information, collected automatically via analytics tools (e.g., Google Analytics).
• Cookies and tracking technologies — we use cookies to understand how visitors use our site and to improve the user experience. You may disable cookies in your browser settings.
• Communications — if you email us or submit a form, we retain those communications to respond to your inquiry and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, audit requests, and service questions.
• Deliver and manage the marketing services you engage us for.
• Send transactional communications (e.g., onboarding, reports, invoices).
• Send marketing communications where you have opted in — you may unsubscribe at any time.
• Analyze site usage to improve our website and content.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Third-Party Services

We use trusted third-party services to operate our business. These providers may have access to your information only to perform services on our behalf and are contractually obligated to keep it confidential. Key providers include:

• Google Analytics — website usage analytics.
• Calendly — appointment scheduling.
• Email service providers — for sending transactional and marketing emails.
• CRM and project management tools — for client onboarding and service delivery.

Each provider has their own privacy policy. We encourage you to review them.

5. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data ("right to be forgotten").
• Opt out of marketing communications at any time.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at hello@traderankus.com.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect, the right to delete your data, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at hello@traderankus.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately.

9. Children's Privacy

Our services are intended for business owners and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: